DVA / Veteran Information

If you are former ADF personnel we highly suggest you get in contact with an Advocate in town. At AIM hearing we work with Advocates from:

- RSL Sub Branch Drop-In Centre

- RSL State Branch

- Bundaberg Legacy

- Defence Veterans Drop-In Centre (Formally Vietnam Veterans Association Drop-In Centre)

They are very experienced and will start your journey where we will assist them by completing a basic hearing and Tinnitus assessment and if we believe that Hearing loss and/or Tinnitus needs to be put on your White Card as a specific condition we will write a  letter with a report for your GP to complete that needs to get to your advocate for processing. We also require a copy so we can apply to have you put on the system on our side (its Canberra Bureaucracy we can't get around it).

You will then receive a letter from the DVA called a PAMT (Provisional Access to Medical Treatment Letter). When you get that let AIM Hearing know and we then can put you onto the Govt Portal to create a voucher and get your rehabilitation journey started.

Similar but a much more quicker process to get over the line seeing you already have your White Card. Just come into AIM and the Staff can help you out on what to to and where to go.

DVA Hearing Aids can vary depending on the individual client:

As far as AIM Hearing is Concerned no veteran should have to put a cent out of your own pocket for hearing aids if you have Hearing Loss on your card as a specific condition.

There are various styles and technology levels available based on your Hearing loss and lifestyle where an application goes to Canberra for funding for higher level hearing aids 

The DVA has a program called the Rehabilitation Appliances Program (RAP).  RAP helps eligible veterans, war widowed partners and dependants to live safely and independently . Some Hearing related Assisted Listening Devices (ALD's) are available to Veterans under the scheme to make their hearing aids work better in specific environments such as Table or Partner Microphones to help hear better in background noise in social situations. Hear your Television at home better to assist with Tinnitus maskers to attempt to get you a better nights sleep.

The team at AIM Hearing Bundaberg are very competent with the program and make the applications on your behalf based on clinical justification and program guidelines.